Support

Get in tocuh

Questions about your order, your shop, or a listing you saw? Pick the right channel below and we will get back to you within one business day.

General questions

Anything about the site, your account, or the community.

Reply within 24 hours

Merchant support

Opening a shop, listings, payouts, order issues.

Reply within 24 hours

Brands and advertising

Partnerships, sponsorships, media kit requests.

Reply within 2 business days

WhatsApp channel

Follow announcements and new species profiles.

Send us a message

Tell us what happened and add your order or listing link if there is one. It helps us answer in the first reply.

Merchant support

Most answers are already in the help center.


Who we are

Reef Network is a brand of Deepline Digital LLC, registered in the United States. We work as a remote team, so we do not have a walk in office.

Support hours: Monday to Friday, 09:00 to 18:00 (ET)

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